Support Center

We’re here to help you with any questions or issues

Email Support

Send us an email and we'll get back to you within 24 hours

info@beforepeak.com

Live Chat

Chat with our support team in real-time

Available 9 AM - 9 PM HKT

Phone Support

Call us for immediate assistance

+852 XXXX XXXX

Common Issues

Booking Issues

Problems with making or managing reservations

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Payment Problems

Issues with payment processing or refunds

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Account Access

Trouble signing in or accessing your account

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Restaurant Questions

Questions about specific restaurants or locations

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Support Hours

Live Chat & Phone

Monday - Sunday
9:00 AM - 9:00 PM (HKT)

Email Support

24/7 - We respond within
24 hours on business days

Emergency Booking Issues

If you have an urgent issue with a booking on the same day, please contact us immediately:

Emergency EmailEmergency Phone